Privacy Policy

Type of Website: Cleaning Services

Effective Date: 9th day of January, 2024

https://softsteprugcleaningscarborough.com/ (the “Site”) is owned and operated by Soft Step Rug Cleaning Scarborough. Soft Step Rug Cleaning Scarborough can be contacted at:

Email: info@softsteprugcleaningscarborough.com
Phone: (647) 809-7291


Purpose

The purpose of this Privacy Policy (this “Privacy Policy”) is to inform users of our Site of the following:

  • The personal data we collect;
  • How we use the collected data;
  • Who has access to the collected data;
  • The rights of Site users;
  • The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.


Consent

By using our Site, users agree to:

  • The conditions set out in this Privacy Policy; and
  • The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data without notifying you first.

Data Collected in a Non-Automatic Way

We may collect the following data when you perform certain functions on our Site:

  • First and last name;
  • Email address;
  • Phone number.

This data may be collected using the following methods:

  1. Filling out a form on social media marketing posts or answering questions.

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or as indicated on relevant pages of our Site. We will not use your data beyond what is disclosed in this Privacy Policy.

The data collected when a user performs certain functions may be used for the following purposes:

  1. Communication.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties

We may share user data with the following third parties:

  1. Marketing Agency.

We may share the following user data with third parties:

  1. Site usage data and information submitted through forms.

We may share user data with third parties for the following purposes:

  1. Better communication.

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

  • If the law requires it;
  • If it is required for any legal proceeding;
  • To prove or protect our legal rights;
  • To buyers or potential buyers of this company in the event of a sale.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for their privacy policies and practices.


How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.


How We Protect Your Personal Data

To protect your security, we use the strongest available browser encryption and store all data on secure servers.

All data is only accessible to our employees, who are bound by strict confidentiality agreements. A breach of this agreement would result in immediate termination.

While we take all reasonable precautions to secure user data, the Internet can be insecure at times, and we cannot guarantee the security of user data beyond what is reasonably practical.


Children

We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13, we will delete it as soon as possible. Parents or guardians may contact us if they believe their child has provided us with personal data.


How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to:

  • Know if we have collected your personal data,
  • Understand how we have used your personal data,
  • Learn if we have disclosed your personal data and to whom,
  • Request deletion or modification of your data, please contact us at info@softsteprugcleaningscarborough.com.

How to Opt-Out of Data Collection, Use, or Disclosure

In addition to the methods described above, you may opt out of specific data collection, use, or disclosure by:

  1. Unsubscribing from marketing emails and SMS by replying “STOP.”

Cookie Policy

A cookie is a small file stored on a user’s hard drive by a website to collect browsing data. You can choose to be notified each time a cookie is transmitted or disable cookies entirely in your internet browser. However, this may reduce the quality of your user experience.

We use the following types of cookies on our Site:

  • Functional Cookies: Remember selections you make on our Site for future visits.
  • Analytical Cookies: Improve the design and functionality of our Site by collecting usage data.
  • Targeting Cookies: Collect data on user preferences to personalize content.

Modifications

This Privacy Policy may be amended from time to time to maintain compliance with the law and reflect any changes to our data collection process. When we update this Privacy Policy, we will revise the “Effective Date” at the top of this page.

We recommend that users periodically review this Privacy Policy to stay informed of any updates. If necessary, we may notify users via email of significant changes.


For any questions or concerns regarding this Privacy Policy, please contact us at info@softsteprugcleaningscarborough.com.